Terms and Conditions

Effective Date: 01-January-2025

Welcome to Ksheedhara! By accessing or using our website, you agree to the following Terms and Conditions. Please read these terms carefully before engaging with our products and services.

1. Acceptance of Terms

By visiting our website or purchasing our products, you agree to comply with these Terms and Conditions and any updates or modifications that may occur.

2. Products and Services

We collect information to provide better services and ensure a seamless experience:

• Dairy Products: We provide A2 milk and other dairy products sourced from Sahiwal cows and Murrah buffaloes.
• Gaushala Visits: Visitors are welcome to experience our ethical practices and traditional care for cows, subject to prior appointments.
• Product availability and pricing are subject to change without prior notice.

3. Orders and Payments

• All orders placed through the website are subject to acceptance and availability.
• Payments must be made in full at the time of order confirmation unless specified otherwise.
• We reserve the right to cancel orders due to unforeseen circumstances, including insufficient stock or technical errors.

4. Delivery and Shipping

• We aim to deliver our products promptly, adhering to the agreed timelines.
• Delivery charges, if applicable, will be informed during the order process.
• In case of delays or damages during transit, customers are requested to notify us immediately for resolution.

5. Refunds and Returns

• Due to the perishable nature of our dairy products, returns are not accepted once delivered.
• Refunds will only be provided in case of defective products or incorrect deliveries.
• Claims for refunds must be initiated within 24 hours of delivery.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Kṛṣṇadham. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

7. User Conduct

• Users must not engage in any activity that disrupts the functionality of the website.
• Any misuse or unauthorized access will result in immediate termination of access and may lead to legal action.

7. Privacy Policy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how your data is collected and used.

9. Liability

• While we strive for accuracy, we do not guarantee that our website content will always be error-free.
• We shall not be liable for any indirect or consequential damages arising from the use of our website or services.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Disputes arising under these terms will be subject to the jurisdiction of the courts in [City Name].

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at connect@ksheerdhara.com.